More than 20,000 employees in Jordan’s critical tourism industry are to benefit from extra training provided under a programme launched by the European Bank for Reconstruction and Development (EBRD), the Ministry of Tourism and Antiquities (MOTA) and the Sector Skills Council for Hospitality and Tourism (SSC).
Jordan’s tourism and hospitality sector, which generates more than 13 per cent of the country’s GDP and is a major employer, has been severely affected by the coronavirus pandemic. The training addresses the key steps the sector needs to take in order to ensure the safety of guests and staff as the country reactivates its economy.
The EBRD supported the development of the online training course, which is available in Arabic and English on the SSC website to all workers in the hospitality sector. MOTA endorsed it and requested that all tourism enterprises ensured their employees were trained and compliant with the SSC standard operating procedures.
Since 2012, the EBRD has provided close to €1.5 billion in 50 projects throughout Jordan, of which 73 per cent are in the private sector.