The age of AI: platform work in EU neighbouring countries

May 24, 2024
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Based on comprehensive research carried out by the ETF between 2020 and 2024, this paper explains the nature of platform work and the role of AI, presents key characteristics of platform work and typical profiles of platform workers across regions, and highlights main challenges. The aim is to draw policymakers’ attention to this growing phenomenon in developing and transition economies and suggest possible policy actions to address related challenges.