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TunisiaMedReg Digital card: Improving the Quality of Consumer Services through Regulation
January 7, 2022
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This digital card proposes regulatory measures and recommendations applicable to all MEDREG energy regulators to improve the quality of consumer services.
It is based on a peer review carried out by MEDREG Consumer Working Group in 2020 for our Jordanian member, informed by a variety of case studies and international good practices in terms of connection, complaint management, billing, and power interruption.
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MedReg Digital card: Improving the Quality of Consumer Services through Regulation
MedReg Digital card: Improving the Quality of Consumer Services through Regulation
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